Our best practice guide to customer support
Choose the right conversation attributes for your business
Examples of inbox automation using Workflows
Using conversation data in the Inbox
Keep track of support requests and bugs by tagging conversations
Share articles to answer questions faster
Example macros and best practices
Respond to users and visitors on the go with the Intercom Conversations App
How and when to use conversation topics, attributes, and tags
Stripping links from emails
Conversation conditional attributes [beta]