Real-time Dashboard
Inbox language detection
Close a conversation
Reply to specific messages in a conversation
Replying to closed email conversations
Prevent replies after you close a conversation
Prioritize your most important conversations
Organize your Inbox with custom views and folders
Accessing unsupported attachment file types
Inbox search and filter
Loop teammates or teams into conversations
Snooze a conversation
Assign conversations to teammates and teams
Manage group conversations in the Inbox
Manually qualify leads as you chat
Prioritize responding to customers who’ve been waiting longest
Work as a team and respond to conversations at scale
Get context fast with user and company profiles
Identify duplicate users in conversations
Link Security Settings
Attachment safety