Andrej Blagojević, Author at The Intercom Blog

Is your engineering team experiencing alert fatigue? Ask these 8 questions

Alert fatigue is a common problem among engineering teams. Ask these eight questions to develop a more sustainable alerting strategy.

Andrej Blagojević

Senior Product Engineer, Intercom

Engineering 8 min read

Search at Intercom: Building our Elasticsearch cloud on AWS

At Intercom, we rely on Elasticsearch as a core technology to power key parts of our platform. But how do we make it a seamless experience for our product teams? Here’s how we run our search infrastructure on AWS.

Andrej Blagojević

Senior Product Engineer, Intercom