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Why conversational customer support is a key strategic investment
Good customer support costs time and money. Learn how support can become a strategic investment that increases customer retention and reduces churn.
Latest posts by Bobby Pinero
Good customer support costs time and money. Learn how support can become a strategic investment that increases customer retention and reduces churn.
News & Updates 6 min read
When you’re building a startup, data can be like a warm blanket on a cold night. Data is comforting. It…
Customer Engagement 5 min read
There’s a common misconception among SaaS marketers and analysts about measuring the success of online advertising campaigns – and it…
Sales 11 min read
Fundraising can be a distracting period for a company. The CEO and the finance/analytics team particularly feel the weight of…