Danielle Swanser, Author at The Intercom Blog

How your user onboarding can make a great first impression

Great onboarding isn’t just about showing users where features are – instead, it must create a positive first impression that sets the tone for a fruitful, long-lasting relationship with your users.

Danielle Swanser

Product Education Producer, Intercom

News & Updates 1 min watch

Optimize with Operator: Work smarter with automation and bots

Introducing our new product tours playlist, bringing our automation and bot-related video content together in one place so when you’re ready to get started with automation at Intercom, you can easily find the right bot for your business needs with Operator.

Danielle Swanser

Product Education Producer, Intercom