Latest posts by David Lynch
For many engineers, making a move into people management can feel like a fork in the road – but at Intercom, it isn’t an irreversible choice in your career path. Here’s why we think management can actually make you a stronger engineer.
Engineering 6 min read
At Intercom we operate by a core value: move fast and optimize for the long term. Here are five principles to help manage this tension.
Engineering 6 min read
Getting the maximum impact from everyone on your team, and growing their potential for impact over time, is perhaps the…
Engineering 12 min read
As an Engineering Manager it’s not always obvious where to allocate time for maximum impact. Time spent in 1:1 discussion…