Latest posts by Dee Reddy
Customer Engagement 40 min listen
In celebration of this year’s International Women’s Day, we’re challenging ourselves to support, give visibility to, and praise women’s achievements.
Scale by Intercom 30 min listen
We can’t seem to get enough of CX — every year, there’s a growing list of articles, conferences, and best practices on the subject. So, how come so many companies still get it wrong? CX expert Annette Franz joins Intercom’s Bobby Stapleton to discuss.
News & Updates 30 min listen
Intercom CEO Karen Peacock and CRO Leandra Fishman share their thoughts on not just what makes a good leader, but a good ally, a good colleague, and a good friend.
Growth 35 min listen
Cool Planet Group CEO and serial entrepreneur Norman Crowley chats to Intercom’s Dee Reddy on his vision for building a truly sustainable business model.
Customer Engagement 44 min listen
In the tech world, we’ve seen time and time again how customer experience can make or break a business. But when it comes to the government, is there such a thing as the citizen experience? Intercom’s Sarah Tran chats to Code for America CEO Amanda Renteria.
Product & Design 41 min listen
Hubert Palan, CEO and founder of Productboard chats to Intercom’s Rati Zvirawa about how to master your product strategy and achieve product excellence.
Customer Engagement 45 min listen
In today’s episode we chat to the people who have worked tirelessly to ensure we managed to retain our strong culture and camaraderie across all of our teams and offices.
Scale by Intercom 30 min listen
Customer success is essential for scaling your business, and few are better placed to explain the concept of customer success than Gainsight CEO Nick Mehta.
Customer Engagement 45 min listen
In case you missed our dedicated four-part series on retail, we’ve collated it here for you to enjoy in one place. Your one stop S.H.O.P.