Product & Design 1 min watch
Talk: They’re all just perspectives
Start-up advice often comes in the form of populist phrases. Usually they’re are at odds with other valid phrases. Sometimes…
Des Traynor
Latest posts by Des Traynor
Product & Design 4 min read
What Does Feature Creep Look Like?
When you think about feature creep and bloated products what comes to mind? Endless tabs, toolbars, settings, and preferences, right?…
Product & Design 7 min read
Product strategy means saying no
If you’re building a product, you have to be great at saying no. Not “maybe” or “later”. The only word…
Product & Design 4 min read
There are no small changes
“We want to limit the length of a review in the product to 140 characters, because we may want to…
Customer Service 3 min read
The Danger of Dogfooding
When everyone involved in building a product are also using the product themselves, they’re said to be ‘dogfooding’. Dogfooding empowers…
Product & Design 6 min read
Why being first doesn’t matter
Any startup founder knows the pressure of launching first. The belief is that if your competitor beats you to market,…
Customer Engagement 5 min read
4 pricing principles to never forget
Most businesses are eventually faced with the key question: How much should we charge? There’s no one true answer. There are no gurus. There’s just you, your financials, and the need to make money. Here are four pricing principles to help you get started.
Product & Design 1 min listen
An interview with Garrett Dimon
In this interview, Garrett discusses the thinking behind his product Sifter, the problem with low-end price plans, the long, slow…
Customer Engagement 5 min read
What everyone needs to know about disruption
Every start-up from every incubator claims to be disruptive nowadays, but the claim always falls apart under any close examination….