AI & Automation 32 min listen
Intercom’s Fergal Reid on the product implications of AI and machine learning
Somewhere between the media hype and command line interfaces, machine learning and AI do represent the opportunity to build better products.
Des Traynor
Latest posts by Des Traynor
Product & Design 1 min read
Ingredients to build a product first company
Sales first, marketing first, technology first. There’s lots of ways to build a company. Today we’re in an era of…
Product & Design 21 min watch
Getting product strategy right
In the early days of a company, getting product strategy right is way more important than perfecting sales, marketing or…
Product & Design 6 min read
Harvesting the low hanging fruit of user onboarding
Startups are knee deep in customer acquisition metrics. Click through rates, cost per click, cost per lead, conversion rate, cost…
News & Updates 36 min listen
Jason Calacanis on how to attract angel investors
Jason’s also an entrepreneur, host of the wildly popular This Week in Startups podcast and founder of the LAUNCH incubator (a…
News & Updates 1 min read
New book: Intercom on Starting Up
We’ve just released a new book, Intercom on Starting Up. With the insane volume of startup literature already out there…
News & Updates 3 min read
Picking a pricing strategy for your product
Choosing the correct pricing for your product is a daunting task – particularly if you’ve never priced anything before. But…
Product & Design 2 min read
A simple improvement to product announcements
Sending product announcements without considering your audience is like writing a love letter and then addressing it “to whom it…
Product & Design 5 min read
What voice UI is good for (and what it isn’t)
Voice is either a genius technology whose time has finally come, or the most overhyped waste of time we’ve seen…