Sales 39 min listen
Webflow’s Maggie Hott on building a scalable sales team from the ground up
When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott.
Liam Geraghty
Latest posts by Liam Geraghty
Customer Engagement 16 min listen
Meet the team: Intercom’s PMMs discuss our approach to product marketing
As product-first businesses evolve, so do their product marketing needs. But is there a right way to set up your org for success? We talk to our PMM leaders about product marketing and how we do it at Intercom.
News & Updates 22 min listen
A decade in the making: An oral history of Intercom’s first 10 years
From an epiphany in a small Dublin coffee shop to a company of 700 people across five offices all over the world – here’s the story of how we got to where we are today.
Customer Service 34 min listen
Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
How do you deliver an integrated customer experience? Dialpad’s Chief Strategy Officer Dan O’Connell has the answer.
Sales 31 min listen
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
With the onset of the COVID-19 pandemic, a lot of companies stopped in their tracks and had to rethink everything. Others, however, hit the gas pedal. BrowserStack’s Mark Rudden details their experience.
Product & Design 42 min listen
IBM’s Arin Bhowmick on designing ethical AI
IBM’s Chief Design Officer and Global Vice President Arin Bhowmick joins us to discuss the role design plays at IBM, the importance of user research, and the principles of building ethical, sustainable AI.