Latest posts by Summer White
Discover how an AI agent can take your gaming support to the next level. This comprehensive guide explains how AI breaks the speed-quality-cost triangle and helps you deliver exceptional player experiences that boost retention and revenue.
Customer Service 8 min read
From hosting our first-ever customer service summit to launching Fin 2, 2024 has been a transformative year at Intercom. Here’s a roundup of our highlights.
Customer Service 23 min read
Choosing the right AI agent for your customer service team can be a challenge with so many options available. This comprehensive guide equips you with everything you need to evaluate and test different models to make an informed decision.