Latest posts by Jasmine Jaume
Welcome to the February edition of Built for You! Another month, another collection of incredible new features we’ve built for you. This month, we’ve been focusing on making your everyday tasks easier,…
News & Updates 7 min read
Check out these highlights of what we’ve built for you in 2022 – including new features from our industry-leading Inbox to Intercom messages in Instagram.
News & Updates 5 min read
This month, we’ve been working on email, security, and tooltips – and that’s just the beginning. Welcome to the November edition of Built for You.
Customer Engagement 8 min read
What does product marketing at Intercom look like? We’re sharing four learnings that are key to a successful (and happy!) PM team.
Customer Engagement 34 min listen
Ceci joined Slack in 2015 to found the platform marketing team there. She shares her strategies for driving customer adoption of your apps and managing developer partnerships at scale.
Customer Engagement 8 min read
As a product-first company, new product launches are a core part of Intercom’s DNA but as we’ve grown, we’re having to evolve our approach to deal with new challenges. Based on what we’ve learned, these are our top tips.
AI & Automation 28 min listen
Conversational bot technology helps businesses go beyond human limits to connect with more prospects and customers. See how we can implement chatbots in a thoughtful way that elevates the customer experience.
News & Updates 4 min read
Building a platform is something we have been passionate about at Intercom from the start. From very early on, we’ve…
News & Updates 4 min read
Today, we’re introducing a new two-way Slack integration that allows you to respond to leads super fast from the app…
Customer Engagement 7 min read
When I first started in marketing I was one of a three-person marketing team. Back in those days, taking a…