Authors

Alan Klement

Author and Jobs-to-be-Done practitioner

@alanklement

Alan McGlinchey

Startup Partnership Manager

Alex Potrivaev

Senior Product Designer, Intercom

@alexpotrivaev

Alex Yamamoto

Associate Product Marketing Manager, Intercom

@moto_says

Alexa Collins

Former Editor, Intercom

Alexandra Shapiro

Former CMO at Intercom

@Intercom

Ali Biggs

Senior Director, Product Marketing, Intercom

Alissa Tyrangiel

Staff Product Manager, Intercom

Allie Urban

Customer Support Representative

@allie_urban