Authors

Former Senior Manager, Customer Support Operations, Intercom

Ryan Steinberg

Former Manager of Customer Support, Intercom

Sabrina Gordon

@Sabrinargordon

Principal Software Engineer

Sabrina Leandro

Senior Machine Learning Scientist, Intercom

Sagar Joglekar

Founder, UserOnboard

Samuel Hulick

@SamuelHulick

VP, Sales at Intercom

Sanj Bhayro

Former Senior Editor, Intercom

Sara Yin

@sarapyin

Senior Program Manager, Intercom

Sarah Gantly

@sarah_gantly

Data Analyst, Intercom

Scott Kamino

@scottkamino

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