Authors

Urmas Purde

Co-founder, Pipedrive

@urmaspurde

Vikram Anreddy

Former Director, Self-Serve Growth, Intercom

@vikramanreddy

Waheed El Miladi

Staff Product Engineer, Intercom

@WaheedElMiladi

Wal McConnell

Principal Data Scientist, Intercom

William Holden

Associate SDR Manager, Intercom

@intercom

Wyl Villacres

Former Customer Success Manager, Intercom

Yao Choong

Former Director, Business Operations, Intercom

@yaoc

Yasmine Sefouane

Former Product Manager, Intercom

Yohanna Andom

Product Marketing Manager

@YohannaAndom