Authors

Hayley Camille Morgan

Senior Research Manager, Intercom

Hongyuan Jiang

@HongyuanJiang

Hugh Durkin

Former Senior Product Manager, Intercom

@hughdurkin

Ian Carey

Product Engineer

@Intercom

Ingrid Epure

Former Software Engineer, Intercom

Isaura Guerrero

Former People Operations Associate

Jack Jenkins

Former Senior Product Education Manager, Intercom

Jacopo Scrinzi

Product Engineer

@eredi93

James Treanor

@jamestreanor