Intercom's code of conduct for events

Intercom Code of Conduct

At Intercom we believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sex, sexual orientation, disability, ethnicity, race, colour, national origin, age, marital status, or religion. This code of conduct outlines how we expect our guests to behave and ways to identify unacceptable and inappropriate behaviour, as well as how to respond to these types of situations. We would like to make it clear that we are committed to protecting both our guests and our employees and will not tolerate any inappropriate behaviour.

Expected behavior

Be considerate, respectful, and collaborative.
Refrain from demeaning, discriminatory, aggressive or harassing behaviour and speech.
Be mindful of your surroundings and of your fellow participants. Many times if you’re feeling uncomfortable, someone else is too.
Alert a member of staff if you notice someone in distress or you find yourself dealing with inappropriate behavior.

Unacceptable behavior

Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory or demeaning conduct.

Harassment includes: offensive verbal comments related to gender, sex, sexual orientation, disability, ethnicity, race, color, national origin, age, marital status, or religion; inappropriate use of nudity and/or sexual images in conversations or presentations; deliberate intimidation, stalking or following; harassing photography or recording; sustained disruption of talks or other events; inappropriate physical contact, and unwelcome sexual attention.

Consequences of unacceptable behavior

Unacceptable behavior will not be tolerated whether by other attendees, media, speakers, volunteers, organizers, venue staff, sponsors, or Intercom staff. Anyone asked to stop unacceptable behaviour is expected to comply immediately. If someone engages in unacceptable behaviour, we may take any action we deem appropriate, up to and including expulsion from the event without warning.

What to do if you witness or are subject to unacceptable behavior

If you are subject to unacceptable behaviour, notice that someone else is being subjected to unacceptable behaviour, or have any other concerns, please notify a member of our staff as soon as possible. The Intercom team will be available to help participants contact security or the relevant authorities, to provide escorts, or to otherwise assist those experiencing unacceptable behavior to feel safe for the duration of the conference. All reports will remain completely confidential. Intercom staff will usually have a name badge or be wearing Intercom-branded clothing.