Strategies, advice, and best practices for retaining customers and reducing churn
Convincing potential users to sign up for your product isn’t easy. But what happens next is far more important – customer retention is the next frontier.
Customer Engagement 1 min read
Customer retention is critical to long-term business success. Discover how to create a powerful retention messaging campaign in our refreshed guide.
Customer Service 4 min read
Customer retention has never been more critical to business success as it is today. But what makes a support experience worthy of loyalty? Here are four areas where you can supercharge your strategy.
Customer Engagement 13 min read
Customer retention is more important than ever. Learn the key strategies for improving retention with personalized messaging.
Customer Engagement 11 min read
In-app messaging is a key component of a strong customer engagement strategy. Here’s how to make it work best for your customers.
Customer Engagement 6 min read
How often do you get an email from some company you once used with the immortal words “we miss you”? But that message feels insincere, because it paints a commercial relationship as a personal one. Here are 3 better approaches to user retention.
Customer Engagement 3 min read
There are few issues more important than customer retention when running software-as-a-service businesses. It’s no good acquiring customers for $10,…