Yesterday we announced Intercom had raised $50 million in an investment round led by Index Ventures.
So today I thought it would be interesting to share the first pitch deck I ever used for Intercom. It’s from late 2011. When raising $600,000 was a monumental task. And when I thought it could get us to profitability.
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Prioritization is a perennial challenge when building a product roadmap. How do you decide what to work on first? If…
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Curious to know how Fin compares to Zendesk AI agent? We conducted thorough testing and the results show Fin is the clear winner when it comes to performance. Here’s a look at our research process and the data we uncovered.
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Meet Fin 2, the next-generation AI Agent revolutionizing customer service. Learn how it delivers human-quality support and how it outperforms the competition for quality and accuracy.
