Customer Engagement 15 min read
So you want to give a Ted talk?
Writing a good talk involves three key stages: before writing, while writing and after writing, which can be further broken down into 10 key steps.
Customer Engagement
Best practices to attract, engage, and retain discerning consumers
Customer Engagement 34 min listen
Slack’s Ceci Stallsmith on marketing your product platform
Ceci joined Slack in 2015 to found the platform marketing team there. She shares her strategies for driving customer adoption of your apps and managing developer partnerships at scale.
Customer Engagement 25 min listen
How to build a smart integration strategy, with MadKudu’s Liam Boogar-Azoulay
MadKudu’s Head of Marketing Liam Boogar-Azoulay shares how businesses can leverage integrations to grow their product and how to determine which strategic platform partnerships to invest in.
Customer Engagement 2 min read
Actionable strategies for better user onboarding
To build a successful business, you need to invest in retaining your customers for the long term – and it all starts with better onboarding. Here are our top strategies for leveling up your user onboarding.
Customer Engagement 12 min read
Customize your user onboarding with these 11 onboarding tools
From surveys to video, from reports to walkthroughs, here are the best app integrations to customize your onboarding experience with Intercom
Customer Engagement 4 min read
Opinions aren’t optional in content marketing
When crafting your content strategy, there is one simple tactic which, provided you stick to it, will help you rise above the noise. Put simply: have an opinion.
Customer Engagement 9 min read
Product adoption: how to get customers to embrace your product
All products have to battle the problem of customer inertia, no matter how long they’ve been around or how well they are built. Learn how you can use the right marketing and product tactics to turn inertia into consideration and, ultimately, adoption.
Customer Engagement 2 min read
Announcing our new guides: everything you need to know about buying live chat
With so many live chat tools and shiny new features in the market, the buying process can feel overwhelming. Our new guides for sales and marketing teams will help simplify the buying process for your team.
Customer Engagement 29 min listen
From conversion to retention: industry experts on improving your onboarding
If your product is to survive and your business is to grow, improving your user onboarding must always be top of mind.
