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Customer Engagement 26 min listen
We know “mojo” is not your typical marketing jargon, and it’s not often thrown around in a business setting, but that’s exactly what today’s guest says we’re missing.
Customer Engagement 7 min read
Sharing the insights of the entire Intercom team has always been one of the core principles of this blog. If…
Customer Engagement 36 min listen
Our second Built For You panel talk through the process of building Series, from cross-team collaboration to beta-testing your way towards operational excellence. If you’ve ever wondered how all the pieces tie together in a major launch that’s rooted in customer feedback, this is the episode for you.
Customer Engagement 31 min listen
If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. As VP of Marketing and…
Customer Engagement 9 min read
Want to create effective, engaging surveys that capture – and act on – customer feedback? Here are our best practices.
Customer Engagement 5 min read
Advertising legend David Ogilvy said nobody should have anything to do with marketing until they’ve read Scientific Advertising seven times….
Customer Engagement 47 min listen
“Home is where the heart is,” as the saying goes. And for now, it’s where you’ll find the office and…
Customer Engagement 35 min listen
A very special panel with some of our R+D team members – we hear how conversations with our customers have shaped our product.
Customer Engagement 15 min read
Writing a good talk involves three key stages: before writing, while writing and after writing, which can be further broken down into 10 key steps.
