All the latest news and updates about Intercom – the product, the company and the people
News & Updates 3 min read
We wanted to find a way for our customers to share their expertise and maximize the potential Intercom has to offer. Today, we’re excited to announce the launch of Interconnected – our customer community forum.
News & Updates 28 min listen
After two years of the pandemic, employees are feeling more stressed and burned out than ever, and the companies that focus on their wellbeing will be the ones to thrive.
News & Updates 2 min read
We are excited to share that today we are officially launching our new program for fast growing, venture-backed startups. We’re working with venture capital, accelerator, incubator, and technology partners to help founders bring the best communication experience to their customers.
Engineering 19 min listen
The phrase “women in tech” has become a catch-all label, used to describe everything from the problem, to the solution, to the community. But what does it mean for the women working at Intercom?
Customer Service 2 min read
Discover five trends transforming customer support and how to capitalize on them in our new ‘Intercom Customer Support Trends Report.’
News & Updates 2 min read
We’re excited to announce Intercom’s first virtual launch event, New at Intercom. Hear from the influential experts shaping the industry, learn more about our company mission, discover our most exciting new features, and meet our incredible customers.
News & Updates 11 min read
The Intercom Content Team presents the highlights of 2021 on the Inside Intercom blog and podcast, from our product launches to our anniversary specials, our in-depth guides to our thought leadership.
News & Updates 34 min listen
An end of year compilation with the insightful conversations, business learnings, and reflections from this year’s guests on the podcast.
Customer Service 6 min read
Today, we’re unveiling the results of the Holiday Shopping Experience Report, a new study that explores the impact that the global supply chain crisis is having on holiday shoppers and customer support teams.
