All the latest news and updates about Intercom – the product, the company and the people
News & Updates 10 min read
We’ve made powerful updates to our conversational support and engagement tools to help you stay personal with your customers at scale. Here are a few highlights from this quarter.
News & Updates 3 min read
Intercomrade Spotlights is a series that features stories of Intercom employees, exploring their careers, interests, experiences, and hopes for the future. Meet Serena Fritsch, Product Engineer at our Dublin office.
News & Updates 8 min read
The Intercom Content Team reflects on a most turbulent year, highlighting the essays, posts and podcasts that captured a year of incredible challenges and incredible achievements.
News & Updates 45 min watch
Our CEO Karen Peacock joined a panel at the Fortune Brainstorm Tech Virtual conference to discuss how boards are responding to the current moment. Discover her insights here.
News & Updates 7 min read
We’re making it even easier to have conversations with your customers with new, powerful updates to our management tools for marketing and support teams. Here are a few highlights from this quarter.
Customer Engagement 3 min read
Introducing our newest message type, Banners – you can now create a message that occupies that prime real estate at the top or bottom of your app or website where it can capture the attention of visitors.
News & Updates 8 min read
Our Chairman and Co-founder, Eoghan McCabe, sat down with Harry Stebbings on the Twenty Minute VC podcast to discuss the lessons he learned about leadership while building Intercom.
Customer Engagement 7 min read
Successful customer engagement depends on the careful orchestration of messages based on audience behavior – and to do it right requires an intuitive, powerful tool. Say hello to Series.
News & Updates 5 min read
We’ve listened to your feedback and built new features to make Intercom work harder for you – balancing the power to scale with a personal touch.
