All the latest news and updates about Intercom – the product, the company and the people
Customer Service 9 min read
We’re announcing Intercom’s biggest ever launch, with more than 20 new features that will enable you to provide prompt, personal support without sacrificing power or efficiency.
News & Updates 5 min read
With over 72,000 downloads in its first week on the market, contact tracing app Rippl has been a lifeline for New Zealand businesses during COVID-19.
News & Updates 2 min read
I’m delighted to welcome Dan Griggs to Intercom. He brings extensive experience that will help Intercom continue to scale and execute.
News & Updates 3 min read
I’m honored to lead Intercom in its next era as CEO. We remain committed to building products you and your customers love. Let me share what we’ve done recently and what’s coming soon.
News & Updates 35 min listen
In this very special episode, some of our LGBTI+ colleagues invite us to hear about their worlds, including their coming out stories and the ways they feel allies can best support LGBTI+ people.
News & Updates 8 min read
I’m delighted to share that from July 1, after nearly 10 years as CEO, I’m moving into the role of Chairman of Intercom, and am thrilled to announce that Karen Peacock, our COO, will become our new CEO
News & Updates 6 min read
We’re excited to announce Mobile Carousels – welcome to the most versatile and customizable way to reach, engage, and support your customers on mobile.
News & Updates 32 min listen
On this week’s show, we’re partnering with a podcasting peer, Deena McKay, creator and host of Black Tech Unplugged.
News & Updates 10 min listen
We’ve paused our usual publishing schedule this week to give ourselves and our audience some time to process what’s been happening in the Black community. Here are some of the resources we are sharing internally as we take time to pause, listen, and learn.
