News & Updates 5 min read
What we shipped: 5 features to boost productivity
Over the past month, we’ve shipped several improvements and new features aimed at helping you to get more done – whether you work on sales, marketing or support.
News & Updates
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 3 min read
Karen Peacock on driving business success
SingleGrain CEO Eric Siu recently shared the mic with our COO Karen Peacock on the Growth Everywhere podcast, discussing everything from her college days to her journey from Intuit to Intercom.
News & Updates 1 min watch
Accelerate your sales cycle with our Microsoft Outlook calendar app for Intercom
With the Intercom app for the Microsoft Outlook calendar, you can schedule sales meetings automatically – reducing friction in your funnel, limiting chances for drop off and accelerating your sales cycle.
News & Updates 1 min watch
Optimize with Operator: Work smarter with automation and bots
Introducing our new product tours playlist, bringing our automation and bot-related video content together in one place so when you’re ready to get started with automation at Intercom, you can easily find the right bot for your business needs with Operator.
Customer Engagement 1 min read
Announcing The Modern Guide to Live Chat for Marketing
The Modern Guide to Live Chat for Marketing will walk you through the fundamentals of where live chat sits in the marketing funnel why live chat isn’t just for support and our best practices for implementation and automation.
News & Updates 7 min read
What we shipped: 2018 year in review
In 2018, we invested heavily in building best in class products with non-stop innovation. Here’s a roundup of what we shipped this past year and how these innovations are helping our customers grow.
News & Updates 10 min read
2018 on Inside Intercom
It has been a year of extraordinary growth at Intercom and here at Inside Intercom. Here is a collection of highlights and insights from 2018, from our blog posts to our books, our podcast to our microsites.
News & Updates 1 min read
Karen Peacock on growing Intercom from 350 to 600 people
SaaStr’s Harry Stebbings recently interviewed our COO about her journey from Intuit to Intercom. Their wide-ranging conversation touched on everything…
Engineering 13 min read
Building for everyone: How we made the Intercom Messenger accessible
We believe internet businesses should be able to communicate with everyone, regardless of how their visitors interact with the web. Here’s a behind-the-scenes look at how made our web Messenger accessible.
