News & Updates

We completely rethought how a messenger designed for business should work, and we believe this represents a new dawn for the Messenger as the primary way internet businesses will communicate.

We raised $125M in a funding round led by Mary Meeker at Kleiner Perkins. Here’s how we’re putting it to work for you, our customers.

A successful SaaS business is built on retaining your existing customers, not just acquiring new ones. Today, we’re launching The…

Six years ago, Intercom invented business messaging – helping internet businesses interact with their customers in a personal, scalable way…

Today, we’re introducing a new two-way Slack integration that allows you to respond to leads super fast from the app…

That’s right, would you offer yourself a job at your company? It’s a question every interviewer should ask themselves. No,…

In customer engagement, the right context for a message matters just as much as the right time and recipient. Given…

A lot of people are surprised when I tell them that I had imposter syndrome at Intercom. I’d spent the…

We’ve just released our latest book, Intercom on Marketing. With the volume of marketing playbooks already out there, you might…