News & Updates Archives

Product and design trends that will shape 2018

Before kicking off our own goals and resolutions in earnest, I sat down with VP of Product Paul Adams and…

Co-founder & Chief Strategy Officer, Intercom

After publishing 230 articles and 3 books, releasing almost 50 podcasts, creating 4 starter kits and supporting a world tour,…

Former Director of Content, Intercom

They say if you’re not moving forward, you’re moving backward. At Intercom, we’re moving forward faster than ever before. In…

Former Senior Product Marketing Manager, Intercom

Great customer support is all about empowering your customers to find answers when they need them. Today, we’re releasing The…

Director, Customer Engagement, Intercom

Since its founding, Intercom has been based in Dublin and San Francisco. For our first few years we built our…

Chief Product Officer, Intercom

When you’re building a startup, data can be like a warm blanket on a cold night. Data is comforting. It…

Former Senior Director of Finance and Analytics, Intercom

“At Intercom, we believe building a great product should be the first focus of every startup.” This was the opening…

Former Editor, Intercom

The importance of engaging with your customers is arguably the biggest change that has occurred in business in the 21st…

Former Director of Content, Intercom

At a fast paced, early stage startup, it’s easy to remain cold while shuffling candidates through your recruiting process. Most…

Recruiting Program Specialist, Intercom