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News & Updates 5 min read
What we shipped: 2016 year in review
Maybe because it was a leap year, or possibly due to the stronger office coffee… But from adding a new…
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 5 min read
Maybe because it was a leap year, or possibly due to the stronger office coffee… But from adding a new…
News & Updates 4 min read
At Intercom, we’re always curious about how messaging shapes the way we communicate online with customers and website visitors. We’d…
Customer Service 6 min read
Up to now Intercom has focused on making personal, relevant conversations the cornerstone of great support. But often the best…
News & Updates 3 min read
This week, our question comes from Gabriele: “What books would you recommend to an entrepreneur just starting out?” The number…
News & Updates 3 min read
On Good Friday in 1962, Lou Groen trialled a new sandwich in his Ohio burger restaurant. It was a last-ditch…
News & Updates 23 min listen
Elizabeth became a Partner at 500 Startups in the spring of 2015, but her connection to the early-stage venture fund…
News & Updates 1 min read
The shift away from one-time transactions toward recurring revenue has made user onboarding the critical step in scaling a product…
Customer Service 2 min read
Intercom’s mission is to make internet business personal. That’s why we’re expanding to be closer to even more of our…
News & Updates 5 min read
Our new messenger marks the culmination of a year’s worth of work. We’re announcing our new messenger to help businesses…