Customer Engagement 1 min read
Announcing our refreshed guide ‘The Customer Retention Starter Kit’
Customer retention is critical to long-term business success. Discover how to create a powerful retention messaging campaign in our refreshed guide.
News & Updates
All the latest news and updates about Intercom – the product, the company and the people
Customer Engagement 2 min read
Announcing our new guide ‘Unlocking Customer Engagement: Drive Action With In-Product Messaging’
In-product messaging drives 3-4x higher customer engagement. Find out how to drive key actions and long-term loyalty in our new guide.
News & Updates 2 min read
Intercom named a Strong Performer in Forrester’s 2022 Conversation Automation Solutions New Wave™
Intercom is proud to announce we have been named a “Strong Performer” in The Forrester New Wave™: Conversation Automation Solutions Q3 2022.
Customer Engagement 1 min read
Announcing our refreshed guide ‘The Onboarding Starter Kit’
Transforming new signups into super users hinges on great onboarding. Discover how to create a powerful onboarding messaging campaign in our refreshed guide.
News & Updates 4 min read
Built for you: Tooltips, new support languages, personalized posts, and much more
Our latest updates have been built to help you deliver the most personalized, contextual and convenient experience possible.
News & Updates 1 min read
Registration for our fall 2022 product launch event is now open
Registration is now open for New at Intercom, our virtual fall product launch event on October 12th, 2022 at 8am PT/4pm BST.
Customer Service 2 min read
Announcing our new guide ‘Supercharge Your Support: How In-context Support Can Boost Your Bottom Line’
When it comes to support, context is king. Learn how to drive bottom-line impact with in-context support in our new guide.
News & Updates 1 min read
Intercom included on the Forbes Cloud 100 for sixth consecutive year
We’re once again considered among the top private cloud companies in the world as enterprises continue to invest in Intercom’s platform to drive better customer engagement
News & Updates 2 min read
Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more
At Intercom, we’re obsessed with our customers’ success, and we’re busy building key features to help you take your customer engagement offering to the next level. Welcome to July’s edition of Built for you: Increased response rates, efficiency, and personalization.
