News & Updates 2 min read
Built for you: Next-generation surveys, ditching hold times with Switch, and more
Take a look at some of these cutting edge products we released in March including Intercom Surveys, Switch, and much more.
News & Updates
All the latest news and updates about Intercom – the product, the company and the people
News & Updates 4 min read
Introducing Intercom Surveys: Don’t just ask for opinions, act on them
Intercom Surveys enable you to turn insights into action with responsive workflows that increase customer engagement, adoption, and retention. Gain valuable insights into your customers’ behaviors and needs so you can keep up what’s working and improve upon what isn’t.
News & Updates 70 min watch
New at Intercom uncut: Watch our entire virtual launch event
Last week, we held our first virtual global event, New at Intercom, where we were joined by more than 2,500 customers, partners, and more.
News & Updates 25 min listen
New at Intercom: Hear all about the next generation of customer engagement
The future of internet business is ongoing customer engagement. In this episode, we bring highlights from our first-ever global virtual launch event and reveal the game-changing products that will transform your business.
News & Updates 7 min watch
New at Intercom: 5 highlights from our virtual launch event
That’s a wrap on New at Intercom, our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products.
News & Updates 2 min watch
Make the most of every customer interaction with the Engagement OS
What if your entire business was wired to elevate dialogue, build loyalty, and create growth? Meet the Engagement OS.
News & Updates 15 min listen
Celebrating International Women’s Day 2022: Women who broke the bias
It’s been over a century since the female suffrage movement and the struggle for equal pay and better working conditions sparked the wave that would lead us here. Today, we celebrate women everywhere.
News & Updates 4 min read
Built For You: Premier Services, Conditional Branching, and more features to tailor customer experiences
We’re creating customizable features that will allow your marketing, sales, and support departments to flourish – improving the efficiency of your teams while also providing the most personalized engagement on the market to your customers.
News & Updates 3 min read
The values behind our first virtual launch event, New at Intercom
New at Intercom will tell you more about Intercom’s company mission, unveil our most exciting new features, spotlight our customers, and hear from the experts on how this transformation is reshaping multiple industries.