News & Updates 8 min read
What we shipped: 13 new features to drive conversions and enable better conversations
Intercom enables you to have better conversations with your potential customers and the best conversations of all lead to conversions….
The Intercom Blog
Articles and Podcasts on Customer Service, AI and Automation, Product, and more
Product & Design 30 min listen
Baremetrics’ Josh Pigford on launching – and pivoting – quickly
One of the hardest moments of Josh Pigford’s career came with the surprise news that Baremetrics had just six to eight weeks of runway left.
Product & Design 25 min watch
Why people are key to scaling your startup
If you analyze any problem for long enough, it ends up sounding like a people problem. That’s what I’ve learned…
News & Updates 7 min read
Hello Sydney – a giant leap for Intercom’s remote APAC team
Working remotely in and of itself is challenging, but growing and moving a remote team into an office brings its…
Sales 6 min read
How to automate sales follow-up emails in 3 simple steps
In sales, it can be tempting to chase whales at the expense of working your long tail of small deals. Here’s how automating your sales follow-up enables you to do both.
Engineering 29 min listen
Edmond Lau and Jean Hsu on engineering more leaders and better working relationships
As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck.
News & Updates 3 min read
Convert more leads with our new HubSpot and Marketo apps
Today, we’re announcing our new HubSpot and Marketo apps, which allow you to seamlessly sync your customer data so that…
Sales 5 min read
Try before you buy: how sales can maximize the free product trial
Once you’ve gotten as people to sign up for your free product trial, how can you ensure that they are successful in that trial? Learn how to help your prospects get the most out of their trial.
Customer Engagement 8 min read
5 customer acquisition strategies for winning new customers
You can spend months working on a great idea, pour tons of time and energy into crafting the perfect marketing…
