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Product & Design 5 min read
How Baremetrics went from $0 to $14,000 per month
Eight days. That’s how long it took Josh Pigford to build and launch the foundation of what, in six months,…
The Intercom Blog
Articles and Podcasts on Customer Service, AI and Automation, Product, and more
Product & Design 5 min read
Eight days. That’s how long it took Josh Pigford to build and launch the foundation of what, in six months,…
Product & Design 4 min read
It’s easy to forget but the internet is a comparatively young medium and we are only scratching at the surface…
Product & Design 5 min read
Designing and shipping a good product is just as hard as telling a knockout joke, and telling a knockout joke…
Engineering 14 min watch
Fundamentally software engineering is about managing complexity and as sure as night follows day catastrophe follows complexity. That’s the conclusion…
Sales 4 min read
Remember a time, in the not too distant past, when people bought software without trying it first? It’s a time…
News & Updates 4 min read
Rewriting core sections of your product with a framework unknown to most of your engineering team sounds crazy. But that’s…
Product & Design 2 min read
A product roadmap is built out of hard decisions. The bugs you must fix will fight with the features you…
Product & Design 12 min read
What broader product lessons we can learn from the inception, launch and evolution of Google+?
News & Updates 4 min read
After almost a decade with The Irish Times and a 20 year career in print journalism, primarily covering technology and…