Product & Design 29 min listen
NextView Ventures’ Melody Koh on leading product at a high-growth company
It’s lessons like these that put Melody Koh on our radar. Melody recently became a venture partner at NextView Ventures,…
Product & Design
Our latest thinking on building and designing great products
Product & Design 1 min listen
A great product starts with a great vision
What unique opinions does your product have about the world? What do you believe about your problem space that no…
Product & Design 4 min read
The golden rule of A/B testing: look beyond validation
A/B tests provide more than statistical validation of one execution over another. They can and should impact how your team…
Product & Design 1 min read
Ingredients to build a product first company
Sales first, marketing first, technology first. There’s lots of ways to build a company. Today we’re in an era of…
Product & Design 3 min read
Why product teams work best without a single leader
We had an offsite a couple of weeks ago where we reached a counterintuitive conclusion: product teams work best without…
Product & Design 7 min read
The pains of growing a platform
Hundreds of startups are pitching themselves as “platforms”. While platforms make compelling businesses, they’re nearly impossible to create from scratch.
Product & Design 5 min read
The hidden cost of design complexity
“Simple Design” when building products is probably the most common leitmotif in tech companies. Yet we often only see one…
Product & Design 21 min watch
Getting product strategy right
In the early days of a company, getting product strategy right is way more important than perfecting sales, marketing or…
Product & Design 5 min read
Make online messaging personal by embracing the nonverbal
At Intercom we want to enable businesses to communicate with their customers in a personal and meaningful way. One of…
