Product & Design 6 min read
Customer scrutiny leads to better products
An inherent challenge for all early stage startups is deciding whether to focus on growth or product/market fit. It’s a…
Product & Design
Our latest thinking on building and designing great products
Product & Design 26 min listen
Box’s Jeetu Patel on becoming a platform company
As Box’s Chief Product Officer Jeetu Patel sees it, they’ve grown from apps into platform companies – finding new ways…
Product & Design 26 min listen
Mind the Product’s Martin Eriksson on product leadership
But what separates those who become foundational leaders for years to come from those who fail to find their footing?…
Product & Design 4 min read
Behind the design of Intercom on Starting Up
When we started work on our latest book, Intercom on Starting Up, we wanted to provide readers with a truly…
Product & Design 10 min read
What to do when your startup needs program management
Shipping product is quick and easy when you’re in a small startup, but what happens when you have a massive…
Product & Design 5 min read
Is asking why always the best strategy?
I’m not a yes-man by any stretch. But I will happily admit to being a why-man. For any given declarative…
Product & Design 33 min listen
Shopify’s Amy Thibodeau on the importance of interface content
So how do you better help new users understand what actions to take with your product? In many ways, interface…
Product & Design 5 min read
Applying systems thinking in product design
If your product design process looks anything like ours, each project will start with a clear set of problems to…
Product & Design 6 min read
Product feedback you should ignore
As your startup grows and starts to gain traction suddenly everyone has opinions about your product. You will drown in…
