Product & Design 5 min read
Conversational commerce: 3 examples to validate the hype
2016 was the year of conversational commerce. Despite the hype, it has continued on its way to becoming the next…
Product & Design
Our latest thinking on building and designing great products
Product & Design 30 min listen
Autodesk’s Maria Giudice on creating an experience-centered company
She’s currently the Vice President of Experience Design at Autodesk, a maker of software for makers themselves – architects, engineers,…
Product & Design 6 min read
10 things I wish I knew as a UX research team of one
I’ve just wrapped up one of the biggest remote usability tests I’ve ever carried out in my time at Intercom….
Product & Design 28 min listen
GV’s Daniel Burka on design leadership
Daniel’s spent his career at the intersection of design and business leadership. He’s currently a design partner at GV, the investment…
Product & Design 23 min listen
Intercom’s Hugh Durkin on the future of browsers, platforms and apps
Following several years of developer ecosystem work at Facebook, Hugh joined Intercom to launch our Developer Platform and Program. This now…
Product & Design 5 min read
How I learned to stop worrying and love the target
Setting targets for a new feature is one of the scariest things a product manager will ever have to do….
Product & Design 3 min read
Designing for the other side of the screen
Solve real problems. It’s become a universally agreed upon principle when designing products. Less agreed upon is just how truly…
Product & Design 30 min read
Your product is already obsolete
Everyone working in tech needs to be acutely aware of all the different technological shifts happening in the industry and consistently ask those shifting currents will affect their own product.
Product & Design 26 min listen
InVision’s Aarron Walter on design culture
He’s widely known for starting and scaling the experience design team at MailChimp, a place he called home for more…