Product & Design 3 min read
Unicorns don’t exist. Generalists do.
If there’s one thing our industry loves it’s false dichotomies. Should designers learn to code or focus on design? Should…
Product & Design
Our latest thinking on building and designing great products
Product & Design 1 min read
The when and where of product feedback
Most product feedback is categorized by what was said, and occasionally who said it. But there’s more to it than…
Product & Design 27 min listen
Riley Newman on data science for startups
Today he leads a team of 70-plus data scientists, analysts, and engineers, who are challenged with empowering more than 2,000…
Product & Design 1 min read
Stop focusing on the next big thing
There’s a great Twitter account that parodies dumb tech blog headlines. “Breaking: The Novelty Of Touchscreen Telephones Is Wearing Off.” It’s…
Product & Design 37 min listen
Uber’s Chris Messina on conversational commerce
Recently he’s been writing about a new trend at the intersection of brands, bots, apps and AI, where messaging is…
Product & Design 6 min read
Unflattening design
Apologies if you clicked on this post expecting a proposal for the next visual design trend to replace flat design….
Product & Design 35 min listen
Mike Davidson on product design
Before joining Twitter, Mike was the founder and CEO of Newsvine, the social news site acquired by MSNBC, the first acquisition…
Product & Design 2 min read
Peeling back to first principles
Starting from first principles is something we do a lot in our product and design process at Intercom. I was…
Product & Design 38 min listen
Karen McGrane on content strategy
A former VP at Razorfish, Karen works as an independent consultant, helping companies such as The New York Times, Disney and…
