Product & Design 7 min read
Privacy implications for product design
What do you consider private? Are you happy for your phone number to be searchable online? Your age? Your home…
Product & Design
Our latest thinking on building and designing great products
Product & Design 3 min read
Design futures 3: Dealing with change
It is becoming increasingly apparent product design for apps and the web may have a lot more in common with…
Product & Design 3 min read
Design futures 2: Personalization and the new product canvas
We are living through a time of rapid change which is having a fundamental impact on how we experience and…
Product & Design 5 min read
How Baremetrics went from $0 to $14,000 per month
Eight days. That’s how long it took Josh Pigford to build and launch the foundation of what, in six months,…
Product & Design 4 min read
Design futures 1: Creating systems not destinations
It’s easy to forget but the internet is a comparatively young medium and we are only scratching at the surface…
Product & Design 5 min read
How product design is similar to telling a joke
Designing and shipping a good product is just as hard as telling a knockout joke, and telling a knockout joke…
Product & Design 2 min read
Where does your product suck? Where does it matter?
A product roadmap is built out of hard decisions. The bugs you must fix will fight with the features you…
Product & Design 12 min read
8 product lessons we can learn from Google+
What broader product lessons we can learn from the inception, launch and evolution of Google+?
Product & Design 7 min read
How we design at Intercom
“…great designers are dogged in understanding the problem they are dealing with. Their curiosity and tenacity for understanding doesn’t end…”…