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Product & Design 5 min read
Why I left Google to join Intercom
After a 7.5 year international adventure with Google, I’ve joined Intercom as Director of Research. So, what lured me away…
Our latest thinking on building and designing great products
Product & Design 5 min read
After a 7.5 year international adventure with Google, I’ve joined Intercom as Director of Research. So, what lured me away…
Product & Design 2 min read
The quicker you can get feedback on what you’re thinking the better your idea will be. Usage is oxygen for…
Product & Design 6 min read
Software is most impressive when it gives you things for free. When just a simple few taps or clicks delivers…
Product & Design 7 min read
What do you consider private? Are you happy for your phone number to be searchable online? Your age? Your home…
Product & Design 3 min read
It is becoming increasingly apparent product design for apps and the web may have a lot more in common with…
Product & Design 3 min read
We are living through a time of rapid change which is having a fundamental impact on how we experience and…
Product & Design 5 min read
Eight days. That’s how long it took Josh Pigford to build and launch the foundation of what, in six months,…
Product & Design 4 min read
It’s easy to forget but the internet is a comparatively young medium and we are only scratching at the surface…
Product & Design 5 min read
Designing and shipping a good product is just as hard as telling a knockout joke, and telling a knockout joke…