AI & Automation 3 min read
The one simple question our bot asks that saves our sales team hours
How the Intercom bot, Operator, makes sure our sales reps don’t waste the time of visitors who are looking for customer support.
Sales
Fresh insights, tips and tactics for the modern-day salesperson
Sales 5 min read
From hi to buy: 6 live chat sales techniques
Adding live chat to your funnel is a great way of generating more sales and targeting specific leads in a…
Sales 8 min read
Business operations: when you’ll need it and why, eventually, you won’t
Business Operations (Bizops for short) has inexorably become a thing at certain kinds of companies. Some of you might come…
Sales 4 min read
Write the perfect sales message with these 7 rules
In this era of business, the written word has become even more crucial for building relationships with buyers. Here are 7 tips to help you craft the perfect sales message.
Sales 5 min read
The 5 insights understood by all great SaaS sales reps
The best sales reps know that there’s no secret to success or one way to be outstanding. But there are a few insights that are often ignored. Learn what it takes to become a sales pro.
Sales 4 min read
How to master competitive selling in a crowded marketplace
With the explosion of SaaS products, salespeople now have to talk about competitors to potential customers. Here are tips to help you master competitive selling.
Sales 4 min read
How live chat can warm up your cold outbound leads
For most sales teams, “personalizing” a cold email simply means referencing a person’s job title or company and sending them…
Sales 5 min read
Why Dale Carnegie’s self-help book endures in the digital age
Very few non-fiction books have had the long-lasting impact of Dale Carnegie’s 1936 classic, How to Win Friends and Influence…
Sales 4 min read
Understanding your customers with live chat
Sales has changed – messaging and live chat is the new medium for initial sales conversations, not the phone calls…
