Sales

Sales has changed – messaging and live chat is the new medium for initial sales conversations, not the phone calls…

In Sales, timing is everything. You can have the world’s most talented sales team and the greatest product but still…

In a relay race, the most exciting moments often come not at the finish line, but when the baton gets…

It feels like we’re entering a golden age in relationships between customers and businesses. But really we’re just coming full…

In sales, we often talk about how to write great email subject lines or best times to cold call. This…

There are two truths about sales and product. One, salespeople hate when deals stall because their product is missing a…

At Intercom, we’ve spent years learning first hand the benefits – and challenges – of making it incredibly easy to…

In “Moby Dick”, Ishmael is taken by Captain Ahab’s quest to seek revenge on the whale that took so much…