Fresh insights, tips and tactics for the modern-day salesperson
Customer Service 9 min read
Customer Success teams arise out of the need to provide high-touch guidance to your most valuable customers. And delivering on that promise requires making critical choices – from what their mission is to how they work.
Customer Service 5 min read
Keen to master Intercom and stay ahead of the curve? Our new learning platform, Intercom Academy, is a series of online courses that will help you excel at your job at every stage of your career.
Sales 32 min listen
Spendesk’s Head of Sales, Nicolas Marchais, joins Dee Reddy on Inside Intercom to discuss how growing businesses can nimbly adapting to new markets and to new types of clients.
Sales 27 min listen
In our podcast series The Sales Summit, we host leaders from today’s most innovative companies for lively discussions on the future of sales. We take a fresh look at three big topics: speed, automation, and growth.
Sales 5 min read
For salespeople, your sales pitch is crucial – above all else, it must be crystal clear what you’re trying to sell and what the value is to your prospective customer. Here are some guidelines to make your pitch as effective as possible.
Sales 5 min read
If you are new to sales management, it can be hard to know what you need to do next to move up in your career. Here are four tips from LB Harvey, our SVP of Sales & Support, to help you stand out.
Sales 13 min read
For SaaS companies, deciding where you are on the price spectrum determines the sort of customers you plan to target, your route to market, and the most effective sales process.
Sales 10 min read
To succeed in a crowded and competitive market, salespeople need to lay their cards out on the table. Trust, not bluffs, is the currency of this new world of sales.
Sales 3 min read
There are no silver bullets in sales, but there are actionable plays that high-growth companies use to scale their revenue. Stan Massueras, our Director of EMEA Sales, shares his top sales plays.
