Sales 2 min watch
Every sales team needs chatbots. Here’s why.
Industry expert Sujan Patel joins us to discuss how chatbots can accelerate all stages of the sales cycle and why they’re poised to fuel the next wave of business growth.
Sales
Fresh insights, tips and tactics for the modern-day salesperson
Sales 8 min read
10 apps every sales team should know about
These 10 apps for Intercom will help you quickly engage with your VIP leads, book more sales meetings with less effort and keep track of your pipeline by keeping your tech stack in sync.
Sales 1 min read
Why SaaS growth isn’t just about acquiring new customers
In SaaS, if you want to achieve sustainable growth, you have to keep your customers around for as long as possible, so you need to carefully nurture those relationships.
Sales 12 min read
8 steps to create your winning sales strategy, according to industry leaders
A company’s success depends on its ability to drive sustainable, predictable revenue. Learn from industry experts who have executed winning sales strategies at companies like HubSpot, Close, Intercom and more.
Customer Engagement 36 min listen
Understanding your ideal customers and how to sell to them
In a crowded marketplace, defining your ideal customer and positioning your product is not a one-and-done deal. And the work involved to get teams aligned on who you’re selling to and how you’re selling is not to be taken for granted.
Customer Engagement 6 min read
How we use bots at Intercom
We’ve talked a lot about how businesses can use chatbots to accelerate sales, marketing and support. Maybe you wonder if we…
Product & Design 3 min read
How we ensure alignment between sales and product
Product teams and sales teams need a way to collaborate on the product roadmap, because otherwise, you’re not listening to the potential market or answering their needs.
AI & Automation 1 min read
Announcing The Complete Guide to Using Chatbots for Sales
The promise of chatbots is attractive: enable businesses to grow their revenue, 24/7 and at scale. Our new guide walks you through the fundamentals of using chatbots to acquire, qualify and convert leads.
Sales 4 min read
Building rapport: How storytelling helps you win over leads in live chat
How do you quickly establish rapport with leads over live chat? Learn how to use storytelling to build trust and keep leads engaged – and ready to convert.
