AI & Automation 45 min watch
Building AI that works: How to navigate the AI frontier as a product leader
Join us for a discussion about how we went about building Fin, our new AI chatbot, and how we navigated the fast-moving world of AI.
ai chatbot
AI & Automation 10 min listen
Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
What happens when AI enters the workplace? In this special episode, we dive into a groundbreaking study exploring how AI-assisted humans will redefine the boundaries of productivity.
AI & Automation 7 min read
Adding AI to your support team can be daunting. Our advice? You’ve got this
As a support leader, you’ve welcomed new team members lots of times. Much the same principles apply when adding an AI tool like Fin to your tech stack. Here, we explore how you can apply your experience to bringing a new AI bot on board.
