Customer Service 1 min read
The future of support is here. Is your tech stack ready? In our new guide, learn how to connect the tools that will keep your customers happy and your team efficient for years to come.
News & Updates 4 min read
Want to deliver fast, efficient, personal support at scale? New research shows the business benefits of switching to conversational support.
Customer Service 1 min read
Happy customers or a productive support team? We say choose both – The Ultimate Guide to Conversational Support shares the strategy that makes it possible.
Customer Service 2 min read
Customer support volume overwhelming your team? It doesn’t need to. Discover five key trends transforming the support industry along with tips to put them into practice so you can deliver more efficient, personal support today.
Customer Service 1 min read
Want to provide personal, efficient support to customers, at internet scale? The Conversational Support Funnel Starter Kit outlines the perfect framework.
News & Updates 1 min read
When a business is growing quickly, you need to constantly be on the lookout for new ways to drive revenue – new tactics, new channels, new motions. ‘Intercom on Sales’ details how we’ve done it, and how you can too.
News & Updates 1 min read
This brand new edition of “Intercom on Onboarding” book captures our latest thinking on the topic, reflecting everything we’ve learned from onboarding tens of thousands of our own customers, as well as building a tool, Product Tours, to help other companies onboard their own users.
Customer Engagement 2 min read
With so many live chat tools and shiny new features in the market, the buying process can feel overwhelming. Our new guides for sales and marketing teams will help simplify the buying process for your team.
AI & Automation 1 min read
The promise of chatbots is attractive: enable businesses to grow their revenue, 24/7 and at scale. Our new guide walks you through the fundamentals of using chatbots to acquire, qualify and convert leads.
