conversational support funnel

Customer Support is undergoing massive, irreversible change right now – find out how to stay ahead of the curve by adopting the Conversational Support Funnel.

Putting your customers first is easier said than done. We spoke to support leaders at Zapier, Wistia, Automattic, and more to find out what it actually takes to drive long-term loyalty.

Support teams can profoundly influence retention by creating an experience that increases product satisfaction and deepens product knowledge. Monday.com’s Tom Ronen and our own Kaitlin Pettersen share their insights on this topic.