What is conversational AI?
Conversational AI (artificial intelligence) is technology that users can intuitively communicate with through speech or text..
Conversational AI (artificial intelligence) is technology that users can intuitively communicate with through speech or text..
Growth 3 min read
Conversion rate is the percentage of customers who perform a desired action, such as engaging with an advertisement or making a purchase
Growth 2 min read
Customer activation is the act of motivating a customer through marketing efforts to take the next step in the customer journey (or customer lifecycle).
Growth 2 min read
Omnichannel support is a customer service approach that offers customers integrated and seamless support across multiple different channels.
Growth 2 min read
Find out how call centers work, how technology helps them operate efficiently, and how they contribute to customer service and the customer experience.