Customer Service 6 min read
Get ready for AI bots by optimizing your knowledge base
AI bots like Intercom’s Fin answer customer questions based on the help content in your knowledge base. Here’s how you can optimize it ahead of Fin’s release.
Fin
A collection of articles and podcasts exploring Fin, our breakthrough AI chatbot that is transforming the customer service industry.
AI & Automation 59 min watch
Customer support just got smarter: A closer look into our new ChatGPT-powered bot
What if you could have a trustworthy bot that captures the magic of the large language models without going off-script? Join us in this webinar as we introduce our newest, breakthrough AI bot and answer all your questions about it.
AI & Automation 8 min read
Introducing Fin: Intercom’s breakthrough AI chatbot, built on GPT-4
Meet our new AI chatbot, which delivers the power of GPT-4, fine-tuned for the support experience that Intercom provides.
AI & Automation 25 min watch
Conversation starter: A chat about our groundbreaking new AI chatbot
Intercom Co-founder and CSO Des Traynor and Director of Machine Learning Fergal Reid sit down to discuss our new AI chatbot – Fin.
