Customer Engagement 10 min read
Product marketing strategy at a product first company
Despite the mountain of evidence contradicting the mantra of “if you build it, they will come,” it’s still extremely prevalent…
Product Launch
News & Updates 6 min read
A new dawn for the business messenger
We completely rethought how a messenger designed for business should work, and we believe this represents a new dawn for the Messenger as the primary way internet businesses will communicate.
Customer Engagement 7 min read
Co-ordination and communication: the secret to great product launches
When I first started in marketing I was one of a three-person marketing team. Back in those days, taking a…
Product & Design 10 min read
What to do when your startup needs program management
Shipping product is quick and easy when you’re in a small startup, but what happens when you have a massive…
News & Updates 2 min read
Connecting Intercom to Other Apps with Zapier
Intercom now integrates with Zapier. This lets you connect Intercom with your favorite products. When you connect the apps you…
