Product & Design 4 min read
Healthy tension in product teams
Product teams are made up of a mess of human emotions and motivations, but well-functioning teams can reduce that tension…
product management
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
Product & Design 5 min read
You are not in the bridge-building business
Bad product decisions come with the label “just this once, just for that customer.” Building one-off workarounds or features for…
Product & Design 26 min listen
Box’s Jeetu Patel on becoming a platform company
As Box’s Chief Product Officer Jeetu Patel sees it, they’ve grown from apps into platform companies – finding new ways…
Product & Design 26 min listen
Mind the Product’s Martin Eriksson on product leadership
But what separates those who become foundational leaders for years to come from those who fail to find their footing?…
Product & Design 3 min read
What’s the story with your product?
The difference between writing a joke and writing a story is the same as the difference between creating a product…
Product & Design 5 min read
Are your future customers using another product?
When new customers sign up to your product, they don’t come out of nowhere, although it can seem that way…
Customer Engagement 5 min read
4 strategies to increase user engagement
The definition of an “engaged user” varies from product to product, but it’s fundamental to the success of every product. Here are 4 approaches that will help you increase this crucial metric.
Product & Design 4 min read
What energizes a product manager?
I had a call with a customer recently, who wanted to share their thoughts with our product team on what…
Product & Design 23 min listen
Mind the Product’s Janna Bastow on building product roadmaps
That’s where a well crafted product roadmap comes in, something Janna Bastow knows all about. A product manager by trade,…