Product & Design 36 min listen
Product trends with Intercom’s Paul Adams and Emmet Connolly
Things like chatbots, voice UI, conversational commerce, machine learning, moving from screens to systems – all were discussed and debated…
product management
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
Product & Design 5 min read
Conversational commerce: 3 examples to validate the hype
2016 was the year of conversational commerce. Despite the hype, it has continued on its way to becoming the next…
Product & Design 23 min listen
Intercom’s Hugh Durkin on the future of browsers, platforms and apps
Following several years of developer ecosystem work at Facebook, Hugh joined Intercom to launch our Developer Platform and Program. This now…
Product & Design 5 min read
How I learned to stop worrying and love the target
Setting targets for a new feature is one of the scariest things a product manager will ever have to do….
Product & Design 34 min listen
Index Ventures’ Ilya Fushman on growing products into platforms
Today, as a General Partner at Index Ventures, the former Head of Product at Dropbox is helping a new generation…
Product & Design 7 min read
Q&A: How should product managers prioritize their time?
Time management is a constant struggle for any product manager. The biggest challenge is balancing two very different modes of…
Product & Design 3 min read
What is a product manager and what do they do?
We often get questions from readers about business, startups, product management, customer support and more. And one question that our…
Product & Design 24 min listen
Inside Intercom Seattle startup panel
At the Seattle stop on our Inside Intercom World Tour, I invited founders from three of our favorite local startups…
Product & Design 4 min read
Behind the messenger: the right kind of disruption
Let’s face it, no one likes to be interrupted. But whether it’s on our phones, on websites, or even inside…