Response Time

In our latest “Response Time” interview, we ask Javier Muñiz, Customer Success Lead at Bookinglayer, how they would explain their job to an alien, the book they’re currently reading, and more.

In our latest “Response Time” interview, we ask Will Yates, Co-founder of ttagz, about the best thing a customer has ever said to them, which celebrity would be great at their job, and more.

In our latest “Response Time” interview, we ask Maxime Manseau, Co-founder and VP of Support at Birdie, about their greatest productivity hack, how they’d explain their job to an alien, and more.

In our latest “Response Time” interview, we ask John Harte, Senior Director of Customer Support at Contentful, about the most valuable thing that working in customer service has taught them, which movie robot they would choose as their AI sidekick, and more.

In our latest “Response Time” interview, we ask Rahel Kunkel, Operations Lead at Ostrom, about the most valuable thing working in customer service has taught them, and more.

In our latest “Response Time” interview, we ask Giovanni Lepori, Head of Customer Success at Hunter.io, about their greatest productivity hack, the strangest thing a customer has ever asked them, and more.

In our latest “Response Time” interview, we ask Alex Sanchez, Customer Experience Lead at Fintual, about the strangest thing a customer has asked them, which celebrity would be great at their job, and more.

In our latest “Response Time” interview, we ask Ashley Cicchetto, Manager of Customer Success at AR Workflow, about their best and worst customer service experiences, what they can do that a bot will never be able to replicate, and more.

In our latest “Response Time” interview, we ask Brittany Page, VP of Customer Success at Billy, about their greatest productivity hack, advice for peers in the industry, and more.